Privacy Policy

At Hotel Alka Palace, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or stay with us.

We collect the following types of information:

• Name, contact details (email, phone number, address)
• Payment details (credit/debit card, billing address)
• Government-issued ID (as required for check-in)
• Special requests or preferences

• IP address, device details, and browser type
• Cookies and browsing data on our website
• Location data (if enabled on your device)

Your information is used to:

• Process reservations and payments
• Provide personalized service during your stay
• Send booking confirmations and special offers (with your consent)
• Improve our website and services
• Comply with legal and security requirements

We implement strict security measures to protect your data from unauthorized access or misuse. However, online transactions always carry some risk, so we encourage you to take precautions when sharing personal details online.

We do not sell or rent your personal information. However, we may share data with:

• Payment processors for secure transactions
• Service providers (e.g., housekeeping, concierge, booking platforms)
• Legal authorities if required by law

Our website uses cookies to enhance user experience. You can adjust your browser settings to disable cookies, but this may affect website functionality.

Hotel Alka Palace’s website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review their terms.

We retain your information only as long as necessary to fulfill our services or comply with legal obligations.

You have the right to:

• Access or update of your personal information
• Opt out of promotional communications
• Request a copy of your data (where applicable)

For any requests, please contact us at the details below.

Hotel Alka Palace may update this Privacy Policy periodically. The latest version will always be available on our website.

For any questions or concerns about this policy, please reach out to us:

📍 Hotel Alka Palace
📞 +91 8448326668
📧  business[at]alkahotels.com